Delivery & Returns

Delivery

Kindly find that cakes and pupcakes are for collection only. Collection is based in Senderwood JHB.

For the rest of the Mimi & Munch products, there is an estimated shipping cost of R99 for orders (in JHB) and R120 (nationally). We ship South African wide.

Mimi & Munch cakes and treats are freshly baked to order. Please allow for 3 days baking time and then orders can take up to 1- 4 working days to be delivered. However, we do begin processing your order as soon as it is received and in many cases, orders are sent within a few days.

Returns, Refunds and Exchanges

We are so confident that your pooches will love our treats. Because our treats are perishable items, we don’t accept returns or exchanges.

We adhere to the strictest regulations when it comes to the quality of our products and advise our clients that care should be given to ensure the treats are sealed in air tight containers or in our packaging to avoid treats from spoiling.

Our cakes are custom made for you and therefore require 48-hour cancellation. We are not able to refund orders that have not been picked up or cancelled late. We are not liable for damage occurred through wrong handling.

Our non-perishable items can be exchanged or returned if they have been unused and in the same condition as you received them.